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9 WARWICK ROAD, KENILWORTH CV8 1HD, United Kingdom

Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

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2 Quality
2 Value
4 Ease of use
1 Style
3
Overall Rating
This product is disappointing, to be honest. I've owned my Mondaine watch for many years and have always bought the Mondaine black leather with cream stitching replacement straps, which is what the watch had when new. It now appears that Mondaine, in their wisdom, have stopped making that strap and the only one available in 22mm size is this 'grape leather' version which doesn't have any stitching. So the first disappointment is that the strap doesn't look as good and doesn't match how the watch looked when it was new. Secondly, the 'grape leather' doesn't look or feel like real leather but feels quite plasticky by comparison. Time will tell how long it will last or whether it will take on a real leather appearance with wear. Given this reduction in quality I think the full price (which is the same as the real leather straps) is poor value for money. When this one wears out I think I will look around for a good-quality leather strap from another manufacturer.

However, I have no criticism of First Class Watches who gave great service. The ordering was easy from the website and the 15% discount with free delivery made the strap better value for money. Despatch and delivery was really quick. So in conclusion, I would highly recommend First Class Watches but not this product.

reviewed 18/04/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
4 Value
5 Ease of use
5 Style
5
Overall Rating
Purchased Boss Stud Earings as a gift for my partner, looked great lovely size.
He was very happy with these, definitely recommend.

reviewed 17/04/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
I’m very happy about my shopping.
Good quality with very nice style and acceptable price

reviewed 17/04/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating

reviewed 17/04/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
I won't review the watch as I expect nothing less than quality from Victorinox. But I will say that the service from First Class watches was exceptional. Delivery options were extensive and the actual delivery was bang on time with effective security checks. Good communication throughout.

reviewed 17/04/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating

reviewed 17/04/2024

VERIFIED FIRST CLASS CUSTOMER
1 Quality
1 Value
1 Ease of use
5 Style
1
Overall Rating
Received the watch and removed the collar on the winder which prevents the watch running whilst in the box, adjusted the time and date and watch failed to run. As this was a sale item I think the battery is dead from long term storage. The watch could not have been checked before sending it out. I returned same day for a refund.

reviewed 16/04/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
4 Value
4 Ease of use
5 Style
5
Overall Rating

reviewed 16/04/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Excellent, prompt delivery. Fits beautifully as expected.

reviewed 16/04/2024

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
A lovely every day watch practical and tough and well worth the money so olar powered can't go wrong

reviewed 16/04/2024

VERIFIED FIRST CLASS CUSTOMER
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