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Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

1 2 3 4 5 6 Next
5 Quality
5 Value
5 Ease of use
5 Style
4
Overall Rating
Great service, really pleased with the watch, however courier did not ring doorbell, and left item on the doorstep, luckily no-one stole it.

reviewed 14/11/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Quick to reply & watch delivered in stated timescale with no issues

reviewed 14/11/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Got an amazing deal for the watch, had a few g shocks before, very pleased with the watch

reviewed 13/11/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Awesome Fenix 8; massive upgrade on the 6X, rapid postage and great customer service again! Purchased my last watch from First Class -ally named for sure

reviewed 13/11/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
What a watch for the price! It looks and feels quality, like a much more expensive watch.

reviewed 13/11/2026

1 Quality
1 Value
1 Ease of use
5 Style
1
Overall Rating
Unfortunately my watch was faulty straight out of the box. Back light would not work which is a hardware fault and made the watch impossible to use at night. Really disappointed and now have to return the watch.

reviewed 13/11/2026

5 Quality
5 Value
5 Ease of use
4 Style
5
Overall Rating
FCW are a pleasure to deal with, nothing is too much trouble, special thanks to Rowland .
Had a number of watches from them and each time it is straight forward , fast delivery and excellent customer service .

reviewed 12/11/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
I use your shop on an annual basis and really enjoy the personal touch you give me. Your pricing is great too.

reviewed 11/11/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
4 Value
3 Ease of use
5 Style
3
Overall Rating
Do not buy short if you have anything bigger wrists than 18cm

reviewed 11/11/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
The Citizen Eco-Drive Sport Chronograph with yellow silicone strap is eye-catching.
It looks smart, is comfortable to wear and keeps excellent time.
The service from First Class watches was first class !
I ordered on Friday and the watch was delivered on Saturday.

reviewed 11/11/2026

VERIFIED FIRST CLASS CUSTOMER
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