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9 WARWICK ROAD, KENILWORTH CV8 1HD, United Kingdom
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Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

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5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Product:
Great service, next day delivery. Beautiful quality watch for a reasonable price. I even managed to get a small discount.
Definitely have no problem recommending First Class Watches. A+

reviewed 29/04/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Product:
Love my new swatch, great price and quick deliverie. Will use this company again thank you.

reviewed 29/04/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Product:
Just received silver mesh bracelet for my mondaine watch. The watch was purchased from you some months ago. Thought I would change the black leather strap for the silver mesh bracelet for the summer months. Am so pleased with it. Love the easy way to change the strap too. Easy ordering and prompt delivery. Thank you.

reviewed 29/04/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Product:
Seiko Astron GPS Solar 5X Dual Time Chronograph ‘Yozakura’ – Cherry Blossom by Night – Limited Edition SSH171J1 (SSH171J1)

reviewed 29/04/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Product:
This is not my first purchase from First Class but the prompt dispatch of a watch with the same (attractive) discount was as good as on previous occasions. The only fly in the ointment was not of their making which was down to DPD which made the delivery a day later than that specified. A nuisance at the time but not a big problem in the scheme of things.

reviewed 28/04/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Product:
There was a slight hiccup with my preferred payment method which delayed the dispatch of my order so I was initially a bit cheesed off about that but as it turned out if that hadn't happened I would never have found out how great the Customer Support is, putting a real face on my shopping experience rather than some faceless online purchase. The prices are better than anywhere else I found and they even accepted my "Offer" which was £20 under the already "Sale" price. That saying of "If it's too good to be true it probably isn't" definitely does NOT apply to First Class Watches. My order was speedily dispatched once the payment went through.

reviewed 28/04/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
3 Ease of use
5 Style
5
Overall Rating
Product:
Superb product. Long waits now due to Brexit, as it has pretty much destroyed purchasing from Europe.

reviewed 28/04/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
1 Ease of use
4 Style
5
Overall Rating
Product:
I am finding it difficult to to operate this watch Can I exchange for a simpler model

reviewed 28/04/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Product:
Had just the item my wife desired.
Easy to order, 10% off, prompt delivery.
Excellent company to do business with!

reviewed 28/04/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Product:
Great price compared to other websites. Make sure you look out for discount code on the site or by signing up to the newsletter.
Love the watch, it was dispatched quickly, delivery was tracked and arrived in good time.

I previously brought this watch on another website that said it was "In Stock" but they soon emailed me to say it wasn't and they did not know when it would be. Offred me a discount on another watch but I wanted this one. Cancelled and ordered here. Experience was great.

reviewed 28/04/2025

VERIFIED FIRST CLASS CUSTOMER
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