Customer Reviews

Good quality product and services.

Absolutely first class service from this Company. I ordered a new strap for my Garmin S62 on a Saturday, it was shipped same day and arrived on Monday. Incredible no nonsense service.

Excellent value

I recently purchased the Storm temptress charm gold teal watch and it is beautiful and was sent out very quickly.I am very happy and can thoroughly recommend James Moore Jewellers

Excellent service from Rowland: the watch arrived safely and is a joy to wear.

My son is very happy with his watch. I bought from here because the price was the most competitive. I was thoroughly impressed with the service provided.

Very good customer service, discount,nice watch and quick delivery.

Great watch. Love the dial.

Hi, I thought the service with regard talking to you directly, and taking the order, paying for it, via a telephone conversation was first class. Plus then a courier delivering it within 24hrs on a Saturday was just exceptional. Please keep the excellent service going, I'll certainly phone again when I need another item.

This product is disappointing, to be honest. I've owned my Mondaine watch for many years and have always bought the Mondaine black leather with cream stitching replacement straps, which is what the watch had when new. It now appears that Mondaine, in their wisdom, have stopped making that strap and the only one available in 22mm size is this 'grape leather' version which doesn't have any stitching. So the first disappointment is that the strap doesn't look as good and doesn't match how the watch looked when it was new. Secondly, the 'grape leather' doesn't look or feel like real leather but feels quite plasticky by comparison. Time will tell how long it will last or whether it will take on a real leather appearance with wear. Given this reduction in quality I think the full price (which is the same as the real leather straps) is poor value for money. When this one wears out I think I will look around for a good-quality leather strap from another manufacturer.

However, I have no criticism of First Class Watches who gave great service. The ordering was easy from the website and the 15% discount with free delivery made the strap better value for money. Despatch and delivery was really quick. So in conclusion, I would highly recommend First Class Watches but not this product.