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9 WARWICK ROAD, KENILWORTH CV8 1HD, United Kingdom

Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
I was looking to get a s/steel bracelet strap for my hamilton jazzmaster watch from Hamilton themselves however I found the service to be pretty poor therefore, I looked around and found one online at first class watches with whom I've dealt with before. I received exemplary service from first class watches both in store and via online. Product great and delivery time fantastic aswell can't fault the staff at first class watches thanks again.

reviewed 10/06/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
The perfect item following your assistance - great customer service from my first contact prior to buying. This continued after purchase with regular emails showing progress from dispatch through to delivery. All this and it arrived before the estimated delivery time all at a great price! Thank you so much.

reviewed 10/06/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
I ordered a genuine Garmin silicone strap as a replacement for my Fenix 6 Sapphire. It arrived earlier than expected. Easy to fit, a small improvement on the original.
Not worth the risk of non genuine straps failing.

reviewed 09/06/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
I was prepared to wait untill July for my order to be fulfilled (from 22nd May) but First Class Watches pulled out all the stops and fulfilled my order by 6th June , in just two weeks.

I was very pleased with the 31 jeweled smooth movement, the watch is very comfortable to wear, and attractive to the eye.

The quality of this watch is exceptional and one that I would have expected from a watch of a much greater price.

reviewed 09/06/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Beautiful watch , my third Certina DS Action watch . The blue and gold blend well together, great size at 40mm and oozes quality . Great service from First Class Watches , recommended.

reviewed 09/06/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating

reviewed 09/06/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Lovely watch. As described on website. Ordering process was flawless and delivery very quick

reviewed 09/06/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
An excellent product as advertised. Fair price and swift delivery. This is what to expect with First Class Watches.Brilliant.

reviewed 08/06/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
My first Seiko watch. First class product accompanied by excellent service and an easy check out service. Would definitely use this company again. From purchasing the product on line to wearing it was less than 24 hours. Brilliant

reviewed 07/06/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Absolutely delighted with my new Polar Vantage M3 which has done it's first proper exercise today! Great price, communications and delivery service from First Class Watches. It's been simple to set up as my last watch was also a Polar Vantage (I am a massive Polar fan!). I can't fault anything about the watch or the service. Thank you

reviewed 07/06/2025

VERIFIED FIRST CLASS CUSTOMER
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